Frequently Asked Questions

Unfortunately, our system does not allow this.  Please go to the “join” button on the GIS website and select “new member” in the membership portal.  Once you finalize your membership, you can register at this link.

Discount codes can be applied on the Payment page at the end of the registration process.

No, please do not register until you learn about your scholarship status.  We will make the announcement well before the early bird deadline date (March 31st) so you can still take advantage of the reduced rate.

Attendance options are full access or one day pass. You will be asked to indicate the date(s) you are attending.

Use the modify registration link in the confirmation email to modify or cancel your registration.

On the confirmation page you will have the option to substitute your registration under “More options.”

When you finish registering in Cvent, you will receive a confirmation email  page with the details you entered and your unique confirmation number. We recommend saving or printing this page for your records. You will need that number to access your registration details again.

You will be able to update everything except for your name and email address. If you wish to change your name and/or email address, send an email to [email protected].

Please select your desired student registration option and upload an image of your student id or class schedule for verification (jpeg, png or pdf files accepted). Discounts are only available to full-time students.

Select the “modify registration” link in your confirmation email to make adjustments. The system will automatically process any refunds due.

If you haven’t received your confirmation email within 30 minutes, first check your junk box and spam. Confirm with your organization/institution that you can receive emails from the domain [email protected] via cvent-planner.com.

Go back to the registration site using the original link (for either member or non-member), click “Already registered” and then “To have the Confirmation Number sent to you, click this link.” Enter your email and the confirmation number will be sent to the email address you registered with.

Select the “View Receipt/Invoice” link on the registration confirmation page or in your confirmation email to access the document.

Kesselman-Jones is managing the conference finances.  Their name will appear on your credit card statement and not the Global Implementation Society.

Unfortunately, there is no direct way to restore your cancelled registration. If registration is still open, feel free to re-register. If not, email [email protected] to see if they can re-register you.

Once registered, there is no way to update your email address, first name, and last name yourself.  You will need to contact [email protected] to request an update.

If you are not able to finish a registration, please try again later or contact Kesselman-Jones to assist you having this information available:

• The best way to contact you (phone and email address)
• The contact information you entered when attempting to register.
• The selections you made and the expected outcome.
• The exact text and/or technical information that displayed if a notification message appeared.

Please email [email protected].  You can also call (505) 266-3451 or toll-free in the U.S. 866-219-4582, Monday through Friday, from 6:00 am – 5:00 pm Mountain Time.

Refunds processed through the registration site are automatically based on the GIC refund policy. If you have additional questions or concerns about your refund, please contact [email protected]

We do not offer group rates.  Take advantage of the early bird discount of 20% to get the best possible rate.